ACP

Without additional funding from Congress, the allotted $14.2 billion to fund the ACP is projected to run out in April 2024 (this date is an estimate and may change). As a result, the FCC has begun taking steps to wind down the ACP, which means:

• ACP applications and enrollments will not be processed after February 7, 2024 at 5:00 PM CST with Adams.
• Households who have applied, been approved, and are receiving the monthly internet discount before February 8, 2024, will continue to receive their ACP benefit until ACP funds run out, as long as the household remains enrolled in the program.
• After the ACP funds run out (projected in April 2024), households participating in the ACP will no longer receive the ACP discounts.

What does this mean for low-income households not in the ACP?

• Because of the wind-down of the program, the ACP will need to stop new enrollments. Starting February 8, 2024, no new enrollments will be accepted.
• If you qualified for the ACP but you did not sign up with an internet company before February 7, 2024, at 5:00 PM CST, then you can no longer enroll in the ACP.

How does wind-down impact enrolled ACP households?

• Households that are enrolled in ACP will continue to receive monthly discounted internet service through the end of the ACP.
• During the ACP wind-down period, ACP households will receive notices from Adams about the impact of the end of the benefit on how the household’s bill and service. The notices will tell households:
  1. that the ACP is ending,
  2. the impact on their bill,
  3. the date of the last bill they will receive that includes the ACP benefit, and
  4. that they may change their service or opt-out of continuing service after the end of the ACP
• ACP households may also switch their internet plans without penalty.

ACP households should: 

• Consistently check their emails for more information and for further updates regarding the ACP benefit. Also visit AffordableConnectivity.gov and www.fcc.gov/acp.
• Contact their internet company for questions about how the end of the ACP will affect their monthly bill and to ask about available options.
• Visit www.fcc.gov/acp to access answers to frequently asked questions (FAQs) and other guidance about the ACP wind-down process, including what households need to know about retaining internet service after the end of the ACP.
• Contact USAC directly for any other questions about the ACP wind-down. Households can call the ACP Support Center at 877-384-2575 for information about their benefit.

What are the important dates I should be aware of regarding the ACP wind-down? 

• February 7, 2024: This is the last day that the ACP will accept new applications and enrollments. Eligible households must be approved and enrolled with Adams by 5:00 PM CST on February 7th to receive the ACP benefit. Starting February 8, 2024, there will be no more enrollments into the ACP.
• Starting late January 2024: Households that are currently receiving a monthly ACP benefit received notices from Adams with information about the end of the ACP benefit. This information included timing of the end of the program and the impact of the loss of the benefit on the household’s bill and service.
• April 2024: The FCC anticipates existing ACP funding to run out in April 2024 if Congress does not provide additional funding. Consumers who are enrolled in the ACP will continue to receive their benefit on their internet service through April 2024. This date is an estimate and may change.